Last Updated: 16 December 2016
For the purposes of UK data protection legislation, we are the data controller.
1. Information that we may collect from you
We may collect the following information:
- Information provided by you in the completion of the forms on or as indicated by you on the accounts settings page of our Site. This would include information provided at the time of registering to use our Site, subscribing to or requesting services, updating of your account settings and reporting problems with our Site. The information you give us may include, and is not limited to, your name, address, email address, phone number, financial information, date of birth, location and third party application profiles.
- We may keep a record of all correspondence should you contact us, including any information provided if you report a problem with our Site.
- Details of transactions you carry out through our Site and of the fulfilment of any services requested.
- Details of your visits to our Site including, but not limited to, traffic date, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources you access.
- We may make other tools available to sync information with our services, and may also develop additional features that allow users to use their account in conjunction with other third-party services.
2. IP Addresses
We may collect information about your computer, including where available your IP address, operating system, login information, browser type, time zone setting, browser plug in types and version for system administration, the full URL clickstream to, through and from the Site, products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction (such as scrolling, clicks and mouse-overs) and methods used to browse away from the page.
3. What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- To carry out any obligations owed to you through the use of our Site and in respect of any contracts entered into between you and us.
- To notify you about changes to our service.
- To ensure that the content from our Site is presented in the most effective manner for you and your computer.
- To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
- As part of our efforts to keep our Site safe and secure.
- To improve our products and services
- To monitor and prevent inappropriate use of our Site.
We may periodically send promotional emails about new features, products, or other information you have requested from us or that we feel you may find useful and interesting unless you indicate that you do not wish to be contacted for such purposes.
4. Storage of information and security
Information you provide to use is stored on secure servers. Credit card information, including the name on the card, card type, card number, expiry date and CV2 is collected and processed by our third party payment processor. We retain limited credit card information for our records (e.g. the last four digits for validation purposes) but we do not store or retain complete credit card information.
We are committed to ensuring that your information is secure and have put in place various physical, electronic and managerial procedures in order to attempt to safeguard and secure the information we collect online. Unfortunately, however, the transmission of information via the internet is not completely secure and whilst we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site. Accordingly, any transmission is at your own risk.
Where we have given you or you have chosen a password that enables access to all or part of our Site, you are responsible for keeping this password confidential and we would ask that you do not share this password.
5. Links to third party websites
6. Disclosure of your information
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
- Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
- Analytics and search engine providers that assist us in the improvement and optimisation of our Site. We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- If Inganta or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
- With your consent.
7. Controlling your personal information
You have the right to restrict the collection or use of your personal information. If you do not wish to be contacted by Inganta in our periodic newsletters, simply click the “unsubscribe” link in the footer of any of these emails that you receive. You have the right to request details of personal information which we hold about you under UK data protection legislation. A small fee will be applicable to meet our costs in providing you with details of the information we hold about you. If you would like a copy of the information held on you please write to Inganta at email@example.com.
We make reasonable commercial efforts to ensure content on the Site is up to date and accurate, however, because we get the content from a number of different sources (including information provided by you) we do not endorse, support, represent, warrant or guarantee the completeness, truthfulness, accuracy, or reliability of any such content. If you do become aware of any inaccurate or incorrect content accessed or accessible using our Site (in particular pertaining to yourself or other individuals) please let us know at firstname.lastname@example.org and we will use our reasonable endeavours to investigate your concern and, where appropriate and possible, correct inaccurate data. You understand that by using our Site, you may be exposed to content that might be inaccurate or deceptive. Under no circumstances (save as required by law) will we be liable in any way for any content accessed, or any loss or damage of any kind incurred as a result of the accessing by you of our Site.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. By accessing our site, you are consenting to us using cookies on your system. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will prevent you from taking full advantage of the website.
9. Types of cookies
Cookies fall into any of four categories:
- Strictly necessary, which are required for the site's essential functions to work properly.
- Performance cookies, which allow us to analyse how the site is used in order to improve it. These cookies contain no personal information that identifies a visitor, and all information collected is aggregated and therefore anonymous. By using our site, you agree that we can place these types of cookies on your device.
- Functionality necessary, which allow the website to remember choices that you make, such as user name, language, etc. These cookies do not allow your browsing activity on other sites to be tracked by Inganta. When you choose to allow your browser to remember your login details, you agree that we can place these types of cookies on your device.
- Targeting necessary, which are used to deliver adverts more relevant to the user and their interests. For logged in users, there are no ads served at all, so these cookies only apply to logged-out visitors.
10. Third parties
11. Control over cookies
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
Inganta may change this policy from time to time by updating this page. You should therefore check this page from time to time to ensure that you are happy with any changes we have made.